FAQs

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FAQs
Returns are accepted only when you contact Jood Trading on the same day you receive your order. Please keep the product unused and in its original condition.

Use the Order Tracking page with your order ID and billing email, or contact us on WhatsApp at +961 3 119 815.

Cash on delivery is available for orders across Lebanon.

We currently deliver within Lebanon. Delivery charges are calculated through the existing checkout process.

WhatsApp +961 3 119 815 or email info@joudshaaban.com. Support hours are Monday to Saturday, 9 AM–5 PM.

Product sizes and measurements are listed on each product page. Contact us before ordering if you need help confirming compatibility.

Contact us on WhatsApp as soon as possible. We can modify or cancel an order only before it has been dispatched.

Delivery is not free. The delivery charge is calculated through the existing checkout process.

Jood Trading is located in Halba, Akkar, Lebanon. You can find us through the map link on the Contact Us page.

Yes. Place your order through the website and choose cash on delivery at checkout. We deliver across Lebanon.

Follow Jood Trading on Instagram and Facebook through the links in the website footer.

You can use My Account to manage your details and orders. Follow the checkout instructions when placing an order.

Contact us on WhatsApp to ask about availability or restocking before placing an order.

Contact us immediately on WhatsApp. The address can only be changed before the order is dispatched.

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